I Can’t Access My Americare Services Payment Portal!

Mt. Juliet, Murfreesboro, Knoxville, Chattanooga, and Nashville, TN

Some of you may be having difficulty paying your bills through the Americareservices.com web portal.  Due to some recent changes in configuration of servers the IP address and the domain address have changed causing these issues for some of you.  We wanted to try and take a moment to create a resource for those of you that may be having trouble getting online to pay the bills.  We apologize for any inconvenience that you may be having and we hope this will help most if not all of you get back to your customer portal.  Thank you for your patience and for being a part of the Americare Services family.

Your browser cache may need to be cleared here are some links to the most widely used browsers and how to clear the cached version of pages.

You can find your browser and follow the prompts to refresh your browser cache. (if your browser isn’t listed just find the latest version of your browser as most steps are very similar)

http://refreshyourcache.com/en/home/

A more advanced problem may be the DNS cache on your router or modem.  Here is a link to how to run the flushDNS command on your computer Mac or Windows.

Flush DNS Windows and Mac

https://www.whatsmydns.net/flush-dns.html

If you still can’t get online after trying these steps either comment below using our Facebook commenting system or contact us at 615-893-7111 or 877-506-3029.